Lattice

Terms of Use

Version 1.1

Terms of Use

These terms are the deal between you and Aya Caps LLC, which runs Lattice and sells the programmes listed below. Buying anything from us, or making an account, means you agree to all of it.

They are written in plain English on purpose. Where a clause has to be precise it is precise, and nothing here is trying to be clever at your expense.

1. What you are buying

A licence to use written training content and a web app. That is it.

You are not buying coaching. You are not buying a consultation. You are not hiring a healthcare provider, and no relationship of that kind is created by paying us. Nobody is watching your sets.

We sell separate programmes, written for different people, and what you answer decides which one is appropriate for you. They are not interchangeable and buying one does not give you another.

The Threshold line, for thinning bone where the spine is otherwise sound:

The Upright line, for a spine that has already fractured or a score too low to load:

The Muscle You Keep, for somebody on a GLP-1 medication or coming off one:

The Start Button, for executive function:

The Dry Run, for bladder control:

The Second Half of the Night, for waking at three in the morning:

Two things that are not programmes, and are the only two that renew:

Not every product above is on sale at any given moment. Where a programme extends past the weeks written so far, the offer says which weeks exist today and when the rest arrive, and you are agreeing to that stated schedule rather than to everything being ready on the day you pay. If we fall behind it, tell us and we will refund the difference.

Every programme above is one payment. Nothing about a programme renews and nothing about one bills you again.

Two things do renew, and neither one starts unless you buy it: the Membership and The Door Frame. Both say their price and their period on the page that sells them, both are cancelled from your account page in one press, and both keep running until the end of the period you have already paid for.

Your card is stored, and it is worth being plain about why. When you pay the first time, our payment provider keeps a token for the card so a later one-click offer can be charged without you typing the number again. That token only ever charges you when you press a button showing the total. It is not a standing permission and nothing uses it on a schedule.

2. Your licence, and its limits

You get a personal, non-transferable, non-exclusive licence to read, print for yourself, and follow the content you have paid for. Access lasts for as long as we run the program. If we ever retire it, you get at least 90 days' notice and a way to export everything you logged.

What you may not do:

  1. Post it, share it, upload it, or resell it
  2. Give your login to somebody else, including a friend who is also postmenopausal and also wants to lift
  3. Copy the content into your own program, coaching business, or class
  4. Scrape it, or feed it into a model to reproduce it
  5. Strip out the safety material and pass on only the training

That fifth one matters more than the other four. The screening, the ramp and the stop-conditions are not padding around the program. They are the reason it is safe enough to sell without supervision.

We own the content, the app, the illustrations, the name and the look. You own your own training data. More on that in the Privacy Policy.

3. Assumption of risk

Read this part twice.

Exercise carries a genuine risk of injury, and that is true of every programme here. The Threshold Protocol asks you to lift heavy, which carries the larger risk. The Upright Protocol never loads your spine, which lowers that particular risk without removing the ordinary risks of moving, balancing and getting off the floor. The Muscle You Keep is training and eating alongside a medication that somebody else prescribes and manages: nothing in it is medical advice about that medication, and nothing in it is a reason to change how you take it.

Strength training and impact training carry a genuine risk of injury. That risk includes muscle strain, tendon and joint injury, back pain, falls, cardiac events, and bone fracture, and it is not eliminated by good technique. The risk is higher if you have low bone density, and low bone density is the reason most of you are here.

You are choosing to do this without supervision. The randomized trial this protocol is adapted from, LIFTMOR (Watson and colleagues, Journal of Bone and Mineral Research, 2018), was delivered with direct professional supervision of every session. We are not supervising you and we do not claim otherwise. The four-week technique ramp, the RPE-based loading instead of percentage-of-maximum loading, the form gates and the intake screening exist specifically because of that difference. They reduce risk. They do not remove it.

By using the program you confirm:

If your health changes, redo the screening. A new answer can move you to a different lane, and it should.

4. No guarantee of a medical outcome

I will not promise you a number.

Bone density responds slowly, it responds differently in different women, and a scan taken twelve months from now may show improvement, no change, or continued loss even if you complete every session as written. Nothing here is a promise about your DEXA result, your fracture risk, your pain, or your posture. Genetics, medication, diet, sleep, other conditions and plain luck all sit outside anything I control.

What I will say is narrower. Most women who complete Phase 1 can feel the strength change, and the money-back guarantee in the Refund Policy is written against that felt change and nothing else.

Individual results vary. Any testimonial you see on the site is one person's experience and is not typical by default.

5. Your account

Magic link only. No passwords, because password resets are the single largest support burden with any audience, and because there is nothing here worth a stolen password except your own lifting log.

Keep control of your email inbox. Anyone with your inbox has your account. Tell us at support@latticehealth.online if that stops being true.

One account, one person. We may close accounts that are shared, resold, or used to redistribute content, and we may do it without a refund.

6. Payment

Stripe and PayPal process payments, and you choose which at checkout. Prices are in US dollars, and any tax due is shown at checkout before you pay.

Order bumps and one-click offers show the total on the button before you press it. If you paid by card through Stripe, a one-click offer is charged to the card you already used. If you paid through PayPal, PayPal requires you to approve each payment separately, so you will be sent back to approve it rather than charged in one click.

Refunds are governed by the Refund Policy, which is a separate document because it has three separate paths and they get confused when they sit inside a wall of terms.

7. Changes

I will change the content. Sessions get rewritten when I learn something, or when a cue turns out to be wrong, or when somebody's question shows me a page was unclear. You get the current version, not the version you bought.

If we materially change these terms we will email account holders and ask for acknowledgement again. Small corrections we will just make.

8. Liability

To the fullest extent the law allows, we are not liable for injury, loss or damage arising from your use of the program, except where that liability cannot be excluded by law. Our total liability is capped at the amount you paid us.

Some places do not allow parts of this to be excluded. Where that is true, the exclusion does not apply to you and the rest still stands.

9. Law and disputes

These terms are governed by the laws of the State of Delaware, and the courts of the State of Delaware have jurisdiction over any dispute.

If something goes wrong, write to support@latticehealth.online first and we will try to sort it out directly. There is no arbitration clause here and no class-action waiver. Nothing in this document removes a right you have under the law where you live.

10. The rest

If one clause is unenforceable, the others survive. Not enforcing something once does not mean giving it up. These terms plus the Disclaimer, the Privacy Policy and the Refund Policy are the whole agreement.

These terms apply from the version shown at the top of this page. When they change, that version changes with them, and the version you acknowledged is the one recorded against your account.